Recent large-scale data breaches provide a stark reminder of the risks and challenges associated with today’s data-driven economy. The exploding number of devices connected to the Internet and amount of information collected about people by organizations make it increasingly important for officers, directors, and senior management to fully understand the privacy and data security risks faced by their organizations.

One of the most effective techniques for managing those risks is conducting a comprehensive privacy and data security risk assessment. Organizations use such risk assessments to maintain appropriate risk profiles based on the organization’s contractual, regulatory, and governance obligations. Regulatory schemes in some industries, including health1 and finance,2 may require risk assessments for compliance. Organizations that collect payment information to process payments as merchants or payment processors3 or deal with data collected about individuals residing in specific states4 may also have risk assessment obligations. Organizations commonly tailor risk assessments to meet these types of obligations for their risk tolerance and profile. A comprehensive risk assessment may include considerations of scope, documentation, timing, management, and oversight.5
Continue Reading Privacy and Data Security Risk Assessments: An Overview

Despite reaching settlements with more than 50 organizations on data security issues since the late 1990s, no organization seriously challenged the Federal Trade Commission’s (FTC’s) authority to bring such cases until FTC v. Wyndham Worldwide Corp. made headlines in 20121 The case brought rampant speculation from the privacy and data security community on the likely outcome and potential impact on a number of issues, ranging from the FTC’s enforcement authority to national and state data security laws. Recent rulings rejecting Wyndham’s motions to dismiss may not break new ground for the FTC, but the commission’s ability to overcome the first challenges to its data security enforcement authority are significant and continue the agency’s trajectory as the country’s leading data security enforcer.2
Continue Reading The Wyndham Rulings and the FTC’s Leadership on Data Security Enforcement

On March 27, 2014, the Federal Communications Commission (FCC) addressed an outstanding petition1 seeking guidance for compliance with the “prior express consent” requirement of the Telephone Consumer Protection Act (TCPA) for informational text messages.2 In a declaratory ruling, the FCC provided clarification of this requirement, and specifically addressed whether an intermediary may provide such consent. The FCC agreed with group texting service GroupMe, Inc. that, consistent with the TCPA, intermediaries may convey consent provided by others to receive informational text messages.3 However, the FCC made clear that companies ultimately remain liable where intermediaries fail to obtain the required consent. The ruling demonstrates a current trend at the FCC to allow businesses communicating with consumers by text message some flexibility while navigating the TCPA’s increasingly complex requirements.
Continue Reading FCC Clarifies That Consent May Be Provided by Intermediary for Informational Text Messages

The body of European data protection regulators known as the Article 29 Working Party (WP29) has been exceptionally prolific lately. In April 2014, WP29 adopted no less than five opinions and issued a number of other statements and letters on various topics. While not directly binding, WP29’s publications offer insight into the regulators’ views, which are generally a good indication of how the regulators will seek to apply the law.

In this article, we provide an overview of the most important documents issued. We discuss Opinion 5/2014 on anonymization,1 Opinion 6/2014 on legitimate interests as a basis for processing,2 the letter to Commissioner Viviane Reding on data transfers from the EU to the U.S.,3 and the letter to the Council of the EU on the one-stop-shop mechanism.4
Continue Reading EU Data Protection Regulators Issue Several Opinions on Key EU Data Protection Issues

In January 2014, President Barack Obama charged his counselor John Podesta with looking at: (a) how the challenges inherent in big data are being confronted in the public and private sectors; (b) whether the United States can forge international norms on how to manage big data; and (c) how the United States can continue to promote the free flow of information in ways that are consistent with both privacy and security. Two reports were published on May 1, 2014, in response to this charge, one focusing on policy and big data (the “Policy Report”)1 and the other complementing and informing the Policy Report with a focus on technology and big data (the “Technology Report”).2

Both reports acknowledge that there is no one definition of “big data.” However, big data is differentiated from data historically collected about individuals (“small data”3) in two ways: big data’s quantity and variety, as well as the scale of analysis that can be applied to big data. And, while both reports view big data as potentially providing great benefits to the economy, society, and individuals, they also identified its potential to cause significant harm.
Continue Reading President’s Counselor Makes Recommendations on Privacy and Other Values in Big Data Age

Data may well be the asset of the 21st century, but selling access to certain data about individuals may raise the risk of attracting unwanted attention from both regulators1 and class action litigants. As organizations collect more types of data about consumers, they are more likely to have data that may constitute “consumer report” data under the Fair Credit Reporting Act (FCRA).2 Organizations that try to monetize such data by selling access to consumer profiles can easily run afoul of the FCRA.

This article discusses recent Federal Trade Commission (FTC) enforcement actions against two background check companies that allegedly failed to avoid the FCRA trip wires and face a combined $1.5 million in fines.3 The FTC aggressively enforces the FCRA and violations commonly occur due to a failure to create and implement adequate policies and procedures. This article also explains how the U.S. Supreme Court may review the Ninth Circuit’s recent decision to join other federal appellate courts in making FCRA class action lawsuits easier to bring for plaintiffs. Given the appellate courts’ interpretations of the FCRA, plaintiffs likely will increasingly make FCRA claims in an effort to obtain compensation for alleged general privacy violations. Any organization that sells access to data profiles about individuals is advised to determine whether it must comply with the FCRA and, if necessary, implement policies and procedures that meet the FCRA’s requirements.
Continue Reading FTC Continues Its Aggressive FCRA Enforcement and Ninth Circuit Lowers Standing Threshold in FCRA Cases