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On March 27, 2014, the Federal Communications Commission (FCC) addressed an outstanding petition1 seeking guidance for compliance with the “prior express consent” requirement of the Telephone Consumer Protection Act (TCPA) for informational text messages.2 In a declaratory ruling, the FCC provided clarification of this requirement, and specifically addressed whether an intermediary may provide such consent. The FCC agreed with group texting service GroupMe, Inc. that, consistent with the TCPA, intermediaries may convey consent provided by others to receive informational text messages.3 However, the FCC made clear that companies ultimately remain liable where intermediaries fail to obtain the required consent. The ruling demonstrates a current trend at the FCC to allow businesses communicating with consumers by text message some flexibility while navigating the TCPA’s increasingly complex requirements.
Continue Reading FCC Clarifies That Consent May Be Provided by Intermediary for Informational Text Messages

Telecommunications carriers must take precautions to protect call and location data stored on customers’ devices, according to the Federal Communications Commission (FCC).1 As discussed in a prior WSGR Eye on Privacy article,2 the FCC reacted to the carriers’ use of Carrier IQ to collect customers’ call information, despite its data security vulnerabilities. The FCC sought public comment on whether this type of data collection should fall within the agency’s authority under the Communications Act of 1934, as amended. After reviewing public comments, the FCC issued a Declaratory Ruling concluding that carriers must provide safeguards for certain types of data that carriers cause to be stored on their customers’ devices directly or through their agents. This security requirement applies to data transferred to carriers’ systems as well as data stored on the consumers’ devices.
Continue Reading FCC Actions Clarify That Mobile Data Security Rules Apply to Data on Devices

Congress enacted the Telephone Consumer Protection Act (TCPA)1 on December 20, 1991, to address certain telephone and facsimile marketing practices that Congress found to be an invasion of consumer privacy. In general, and among other things, the TCPA prohibits unsolicited fax advertisements and automated or prerecorded calls (interpreted to include text messages) to cellular telephones or other devices for which the consumer would bear the cost of the call.2 Congress vested the Federal Communications Commission (FCC) with authority to issue regulations implementing the TCPA. Pursuant to that authority, the FCC has issued a series of detailed and complex rules and regulations interpreting and implementing the statute’s requirements.
Continue Reading TCPA Update: Recent Decisions and Significant Upcoming Change to TCPA Rules