On December 2, 2024, the Federal Trade Commission (FTC) announced it had filed a complaint against GOAT, an online retailer of sneakers, apparel, and accessories. In the complaint, the FTC alleged, among other things, that GOAT failed to honor its “Buyer Protection” policy for consumers who received deficient products. The FTC also alleged that GOAT failed to offer consumers whose products were delayed beyond the promised delivery period a clear and conspicuous way to consent to the delay or cancel the order in exchange for a refund. Furthermore, the FTC alleged that consumers were forced to repeatedly contact customer service for relief, and often received inadequate refunds.Continue Reading FTC Files Consumer Protection Complaint Against GOAT

On November 8, 2024, the California Privacy Protection Agency (CPPA) Board met to discuss and vote on various proposed California Consumer Privacy Act (CCPA) regulations related to cybersecurity audits, automated decision-making technology (e.g., artificial intelligence (AI)), privacy risk assessments, and a wide assortment of other updates to existing CCPA regulations; data broker registration regulations; and the development of the Delete Request and Opt-Out Platform (DROP) required by the Delete Act. The CPPA Board also voted to approve settlements with two data brokers for allegedly failing to register and pay an annual fee as required by the Delete Act.Continue Reading California’s Privacy Regulatory Odyssey Continues: Formal CCPA Rulemaking on the Horizon Amidst Expanded Data Broker Requirements